UPDATED: WOW, fantastic customer service! The issue was resolved so quickly and kindly. Thank you!
I have bought 3 of these, all of the same lot #. All 3 of them are basically a solid brick in the packaging. I have to take a rolling pin and bash the bag back down into a powder. Needless to say, it doesn’t dissolve well because of this. I’ve purchased it in the past, and never had this issue. It’s almost as if this lot got damp some how. On bag 2/3, because I don’t want to waste my money, but sheesh.
